Sennheiser, leaders in premium headset and UC solutions, has been chosen by the Environment Agency as sole provider of its headsets and speakerphone equipment in a major revision of its telephony systems.
The Environment Agency conducted an extensive in-house trial of a range of leading headsets and telephony equipment as part of its move to a Unified Communications and Jabber-compatible workforce. The aim of the project was to promote interdependent communication between flexible, agile teams that could work from anywhere and with anyone, from employees to partners and customers.
Ben Thomas, project manager for the Environment Agency, said: “We went to market to find out what was out there and narrowed it down to three key suppliers for an internal evaluation. We investigated each company’s wired product, Bluetooth product, and speakerphone product to cover the three main areas for desk-based and mobile use.”
The Environment Agency trialled the Sennheiser SC 660 dual-sided headset, the PRESCENCE – its leading hands-free Bluetooth headset and the Speakerphone SP20 – a portable, powerful speakerphone designed to be used both in the fixed and mobile office.
Before being chosen by the Environment Agency, Sennheiser’s products went through a rigorous testing procedure to ensure that only the most effective solutions are being utilised at every stage of the process. Some of the key criteria for evaluation included comfort, battery life, charge time, and a good warranty period. Environmental factors were also of particular importance to the Environmental Agency.
Thomas said: “Of course due to the nature of our business, we took a strong look at the environmental considerations each company takes with its products, including packaging, the materials that come with the device itself, fittings, the background of how the company operates and a number of other criteria. Sennheiser came out head and shoulders above the rest here – they package products only with what you really need and of course the packaging itself is fully recycled.”
Finally, it was Sennheiser’s dedication to customer support alongside its extensive portfolio of products that deliver consistent quality across the board that sealed the deal. The Environment Agency is starting to roll out the new headsets and speakerphones across the organisation.