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The Disconnected: 2/3 of SMEs haven’t considered the impact……..

………of the Openreach Analogue and ISDN Switch Off will have on their remote workers

Survey by Spitfire Network Services Ltd highlights lack of preparedness amongst SMEs ahead of the Openreach Analogue and ISDN Switch Off-

 66% of SMEs surveyed hadn’t considered how employees working remotely could be affected-

Spitfire Network Services Ltd, a provider of telecoms and IP engineering solutions to UK businesses, today revealed data that showed two thirds (66%) of UK SMEs haven’t considered how the Openreach Analogue and ISDN Switch Off will affect employees working remotely.

For those businesses that are aware, the focus has been on the services delivered to office and static locations. However, the upcoming replacement of legacy services will also cause disruption to hybrid and remote workers.

By 2025, the last elements of Openreach’s analogue and ISDN network will be turned off as an all-IP network replaces these legacy services. Openreach will be switching off services at each exchange in turn. The first stage is to announce a “stop sell” date for each exchange. After this date no new affected services can be ordered and changes to existing services, no matter how minor, cannot be made. There are already over 200 exchanges that will be in the Stop Sell phase by January 2022. A list of the exchanges currently identified as Stop Sell can be found here.

Dominic Norton, Sales Director, Spitfire Network Services Ltd, commented: “With the pandemic shifting the way businesses operate in terms of remote working, it’s quite concerning to see that these workers could be severely disrupted yet businesses don’t actually know how and when.”

“This survey has been a real eye opener. Clearly there is a long way to go, so once again our message is really to take action now and avoid disruption further down the line. If you’re a business that will have people remote working long term, this is as important to you as it is to office-based companies,” added Norton.

In total, 400 respondents were surveyed throughout March 2021 as part of the ‘Switch On to Switch Off’ survey conducted by Spitfire Network Services Ltd.

For more information about Spitfire Network Services Ltd, visit Spitfire Network Services has created a dedicated portal to provide guidance on the Switch Off here.

About Spitfire Network Services Ltd

Spitfire has been providing business internet and telecoms services from our central London offices for more than 30 years.

With an emphasis on engineering skills and customer service, we aim to build long-term business relationships with our clients – delivering innovative, award-winning solutions and significant cost savings. This approach has seen Spitfire grow from a modest start-up to a business with more than £26m turnover and over 100 staff.


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