Telecommunications specialist Enreach UK has further extended its range of IT support services to deliver even greater protection for SME customers against cyber threats and other security issues.
The new services – IT Security and IT Remote Support – are designed to provide greater peace of mind for small businesses with limited time and internal resources to detect and counter the increasing volume and complexity of online threats.
The IT Security offering comprises a 24/7/ 365 managed service, suitable for both traditional and hybrid work environments, which will identify any areas of vulnerability and then recommend and implement solutions. Proactive monitoring, management and reporting are available to counter more complex issues, providing complete cover for businesses of all types.
IT Remote Support allows customers to benefit from advice and expertise at any time, with Enreach’s in-house experts able to access individual computers and networks and perform diagnostic or remedial tasks.
Any customer subscribing to either of the new services will automatically have access to Enreach’s standard everyday monitoring service which keeps key devices and IT infrastructure operational.
Through this, Enreach effectively acts as a bolt-on IT department – proactively monitoring customers’ infrastructure, networks and devices 24/7/365 as needed, keeping systems running smoothly and so enabling customers to focus on other areas of their business.
The additions make Enreach one of the UK’s only managed IT solution providers able to deliver all these services, with its complete range of standard and bespoke solutions enabling the delivery of customised packages for any type of business.
Companies investing in IT support from Enreach enjoy a highly competitive monthly per-user pricing model, ensuring predictable costs and expertise on hand whenever needed.
Duncan Ward, Chief Executive Officer of Enreach UK, commented: “We see this very much as the next step on our journey towards becoming the UK’s leading partner for converged contact solutions.
“While we’re best known for telephony solutions, these are inextricably linked to other communications tools and IT systems. This extension of our IT offering reflects the growing number and type of cyber threats facing our customers and allows them to benefit more fully from our expertise in offsetting these threats and keeping key systems up and running.”
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