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Ricoh UK Launches New Free Service To Help Future Proof British Businesses

Ricoh UK has today announced the successful rollout of its new digital transformation tool, the ‘Digital Services Maturity Indicator’ (DSMI). This new software will enable companies to sharpen their competitive edge in the digital space, through a comprehensive review of current capabilities in agility, resilience, security and longevity across operations, IT, finance, HR and facilities sectors.

Digital maturity describes an organisation’s ability to respond and adapt to technological trends. Much like with humans, maturity comes in stages – the only difference being that organisations can accelerate their digital maturity and reach milestones quicker.

Discover your organisation’s digital maturity: Ricoh Digital Services

As the transition to hybrid work continues, there is a greater urgency for digital maturity. Ricoh has identified that while many businesses have been digitised, they have yet to evolve their strategic digital approach.

Research by Ricoh found that two thirds (65%) of UK office employees expect amplified capabilities through intelligent tools as standard working practice and would even welcome some element of AI or automation into their role. According to the follow up research, this has a direct impact on employee experience and, ultimately, on staff retention.

Glenn Griggs, Director of Sales at Ricoh UK, said: “Key to business longevity and sustainability is being able to face and adapt to new challenges. Staying ahead in the digital world is a continuous pursuit, which can be a real challenge to get right – we’ve seen over 70% of organisations fail at their first attempts at digital transformation. Our Digital Services Maturity Indicator provides a clear and comprehensive overview of where an organisation currently sits as well as recommendations for a robust and agile digital transformation strategy.”

The DSMI allows organisations to ascertain their current digital maturity and, in turn optimise the value of digital investments and new opportunities. Following a short, free survey of their current capabilities, a personalised results report is generated with an assigned digital maturity score based on five critical elements of the workplace.

  • Digital workspace
  • Business process management
  • Cloud and infrastructure
  • Cybersecurity
  • Digital experience

To understand more about digital maturity, business leaders are invited to try Ricoh’s Digital Services Maturity Indicator for free at  Ricoh Digital Services

About Ricoh 

Ricoh is empowering digital workplaces using innovative technologies and services, thus enabling individuals to work smarter.

With cultivated knowledge and organizational capabilities nurtured over its 85-years history, Ricoh is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD).

Survey data from research conducted by Ricoh Europe: UK and Irish employers miss the opportunity to automate processes for hybrid work | Ricoh United Kingdom

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