Air conditioning provider Building & Maintenance Services Limited (BMS) is using the Real Asset Management (RAM) mobile app to improve the accuracy and management of its asset register.Specialising in the industrial, commercial and leisure sectors, BMS engineers regularly visit 150 sites across the UK, maintaining anything from one to 900 heating and air conditioning units.
The difficulty of maintaining audit trails for so many assets using a paper-based system prompted BMS to implement RAM’s Series4000 asset software and asset tracking app, which make it quick and easy for BMS engineers to log the location of, and record any changes to, its assets.
Steve Langmaid, Service Manager at BMS, said: “Prior to deciding to go down the mobile app route, our engineers would download a spreadsheet when they were on site via Dropbox folders accessed on their mobile device. They would then check if the asset was correct against the information held on the spreadsheet. It was a highly time-consuming and manual process, which also gave us very limited real-time visibility of what was taking place.
“Now, all the engineers have to do is scan the barcode on the asset and complete a simple series of questions embedded within the system to confirm that they have checked a piece of equipment, that the information is correct and that it matches the asset.”
The app ensures engineers can upload information quickly and efficiently from any location and helps reduce the potential for human error when tracking assets across different locations.
Langmaid added: “The majority of our workforce is field-based and the advantage of RAM’s mobile solution over the other providers that we spoke to is its compatibility with both tablet and mobile phone devices. One of the main benefits for us is the ability to easily trace what work has been and is due to be done. In addition, we have a complete audit trail for every asset.”