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New research from Konica Minolta and Keypoint Intelligence reveals only a third of UK SMBs have made significant progress in their digital transformation

Konica Minolta Business Solutions (UK) Ltd today revealed the results of a new analysis report on Digital Transformation compiled in association with Keypoint Intelligence. It indicates that remote working now equals data security as the number one business challenge for SMBs in the UK. Despite this, only 7% of organisations consider their digital transformation to be very mature, and 33% have made significant progress  

Stephen Feeley, ITS Category Manager at Konica Minolta Business Solutions (UK) Ltd stated, “Concerns over data security are nothing new and rightly preoccupy the minds of many IT directors, but this new report confirms that the astronomical shift towards remote working and the specific requirements for this are now equally of prime concern.”

The UK findings are part of the new report on Digital Transformation Analysis compiled by Keypoint Intelligence on behalf of Konica Minolta. The report has taken a snapshot of opinion from organisations across Europe (including the UK) and encompasses a broad range of private and public sectors, including the likes of IT, financial, manufacturing, retail, healthcare, government, legal and education.

Stephen continued, “In the UK, the top IT specific challenge is the limited business capacity and access to skilled resources required to keep up to date with day-to-day IT challenges and new technologies. This is closely linked to the significant upsurge in remote working and demand for skilled IT resources across the UK. Digitalisation of any business or organisation is essential in meeting the demands of the post-pandemic working landscape and this is evidence that it is well recognised by many business leaders.”

Following up closely behind this, UK respondents cited a lack of connectivity between technologies. Again, this reenforces the need for cohesive digitalisation to ensure the IT and data systems of any organisation are positioned to support it in its core operations in whatever working guise is required.

The report also asked responders about the importance of digital transformation, with 84% of those in the UK putting it as either a top priority across their organisation (55%) or a moderate priority (29%). However, progress towards this is still catching up with only 7% confirming they have very mature digital transformation, although 33% claim significant progress and 40% have made some progress in this journey.

Stephen added, “It is encouraging to see that leaders are noticeably taking these business and IT needs very seriously and have made digitalisation a priority for addressing them. Clearly there is still considerable distance to go for many organisations, but it is reassuring to see fundamental change in the way many organisations enable their teams to work and solve these challenges.”

Konica Minolta is passionate about assisting organisations with their ongoing journey towards digitalisation and business evolution. In January it released a whitepaper entitled ‘Top SMB Digital & IT Pain Points & Solutions’ to help businesses formulate their own strategy (a free copy is available here:

Konica Minolta also offers its free and no obligation DX360° Assessment, to help businesses understand their digital maturity and to receive simple practical steps to accelerate digital transformation (further details are available here:

About Konica Minolta Business Solutions (UK) Ltd

Konica Minolta’s innovations help businesses to shape the future, today, changing the way people conduct business and use technology to work smarter, faster and better. As a leading Smart Data and Digital IT Services company, we meet the changing needs of customers with our Digital Print, IoT, Artificial Intelligence and Augmented Reality solutions.

As a provider of comprehensive IT services, Konica Minolta also delivers consultancy and services to optimise business processes with intelligent workflow automation, and implements solutions in the field of IT infrastructure and IT security as well as cloud environments.

Konica Minolta’s solutions are proven to improve quality, reduce cost, eradicate risk, increase accuracy and streamline business processes. Recognising there are no two businesses the same, we pride ourselves on our customer partnerships and tailor our solutions to our customer needs, giving them the competitive edge they need to remain at the forefront of their markets.

Combining our market leading, award winning and easy to integrate technological platforms, with our strategic partnerships, business solutions and services portfolio, Konica Minolta is continually improving quality, reducing cost, eradicating risk, increasing accuracy and streamlining business processes for our customers. Our strategy has our customers at its core. With strong and mutually beneficial customer partnerships, our aim is to achieve mutual sustainable growth through technological innovation – giving shape to our customers’ ideas. We bring flexible solutions that not only meet our customer expectations, but exceed them, time after time.

Part of the global Konica Minolta Group, Konica Minolta Business Solutions (UK) Ltd is headquartered in Basildon, Essex and operates out of 10 offices across the UK, employing over 750 people.

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