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New CTEK survey highlights changing EV charging habits and driver preferences

Just over half (56%) of electric vehicle (EV) owners in the UK are now charging at home (down from 78% in 2021), as vehicle owners take advantage of an expanding public and destination charging network.

A recent survey of 13,699 adults in the UK, Germany, France, The Netherlands, Sweden and Norway commissioned by top vehicle charging brand CTEK highlights a significant shift towards out-of-home EV charging, with 20% of owners now charging their EVs at shopping centres, 20% at work, 11% at hotels and 8% at restaurants.

Almost one in five owners (17%) charge at petrol stations, but only 7% give this as their preferred charging location. In fact, 12% say that not having to visit petrol stations is the best thing about EV ownership.

Figures from Zap Map show that at the end of June 2022 there were 32,663 publicly available charge points in the UK, 34% more than the year before, which might explain why only 8% of those surveyed by CTEK cite a lack of local charging facilities as their biggest frustration, down from 30% in 2021.

The number of EV owners giving driving range (the distance that a vehicle can travel on one charge) as their main frustration is also down, from 23% in 2021 to 17% this year. Even so, more than half (51%) of EV owners still claim to experience some degree of range anxiety.

Almost three quarters (71%) of UK motorists feel more charging infrastructure is needed to meet growing demand. This is down slightly from the 2021 figure of 78%, but is still the highest level in Europe.

In addition, 44% of UK motorists say that availability of public charging would make them more likely to buy an EV. Slightly more (50%) cite charging facilities at work as an incentive to switch to an EV. This rises to 81% amongst former EV owners.

More than half (59%) cite lack of EV roaming, where drivers can access different providers’ chargers and networks, as a major frustration, dwarfing other issues such as reliability of out-of-home charging (9%) and complexity of payment (7%).

Cecilia Routledge, Global Director, Energy & Facilities for CTEK, said: “It is extremely encouraging to see that the availability of public and destination charging facilities is starting to step
up to meet the growing demand for out-of-home charging, as this is a vital factor in the overall acceptance and take up of electric motoring.


“However, reliability of out-of- home charging remains an issue, and this is an aspect that needs additional focus, along with steps to reduce the complexity of payment and industry- wide commitment to rolling out EV roaming, which would give EV drivers better access to charging stations in the same way that mobile phone users can simply access different networks as they travel around the globe.”

Not surprisingly, financial considerations are becoming increasingly important for EV owners. One quarter (25%) specify lower running costs as their favourite thing about EV ownership, compared to 21% who choose the environmental benefits. For others, the main attractions are not having to visit petrol stations (12%), an appreciation of EV technology per se (11%) and fringe benefits’ such as free parking and reduced congestion charges (8%).

Despite these preferences, UK EV owners remain the most environmentally conscious in Europe, with 33% giving concern for the environment as the main reason for purchasing an EV, compared with an average of 23% in the rest of Europe, where lower running costs are the main reason for purchase.

For non-EV owners, the purchase price of EVs remains the biggest impediment to switching. Almost two thirds (64%) of all UK drivers (the highest level in Europe), feel that Government subsidies are essential to encourage more people to buy EVs.

The survey also highlights a need for clear, consistent information about EVs and EV charging: 30% of drivers say they are confused by all the information available on EVs; 45% don’t know where to go to find out about EVs; and 17% of drivers say that knowing more about EVs and how they work would encourage them to purchase one.

The full report, with findings on electric vehicle take up and ownership across Europe (UK, Sweden, Germany, the Netherlands and Norway) is available at:

Vehicle being charged with CTEK Chargestorm Connected 2 EV charger
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