SMEs across the country are facing rising energy costs and looking for ways to cut overheads and improve operations.
GoTo, the all-in-one business communications and IT support platform, is responding with the launch of GoTo Essentials. For as little as £28/user per month, businesses can organise their day to day communications and IT support from one single app. This would mean one provider, with one admin portal for phone system and IT support settings, simplifying the user experience and keeping costs low.
The app integrates all the following features businesses need for seamless hybrid working and better automation of processes and workflows, including:
- Phone – Create your own call routing with a simple drag-and-drop dial plan editor. Create a system that works for your team and lets you make changes from anywhere.
- Meetings – Collaborating from anywhere is easy with GoTo Connect from any device. You can even join from your browser with no downloads necessary.
- Messaging – Instant messaging from any device makes business communication effortless.
- Remote Access & Support – Makes resolutions easier, no matter where or on what device your team is working. Assist team members on iOS, Android, and Chromebooks.
- Ticketing – GoTo Resolve makes ticketing as easy as sending a chat. Submit and manage tickets directly through GoTo Connect, Teams, or Slack, or stick to traditional email ticketing and the web-based helpdesk console.
Please find further details of the update here