Process efficiency trumps value for money when booking hotel rooms. In a survey by global hotel booking platform Roomex, one third of respondents said administrative efficiency was their primary objective when booking corporate hotel rooms, ahead of cost savings (22%) and time savings (13%). Common problems include hotel invoices not matching internal cost codes (25%) and lack of integration with accounting systems (25%). Over a third of respondents said that corporate travel policies are flouted.
Efficiency trumps cost
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