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Are your business emails risk-free? Lenny Wood from Frama UK explains why sending emails can be fraught with danger

What do SMEs often overlook when it comes to cybersecurity?                                    Businesses invariably gravitate towards traditional cybersecurity solutions such as cloud security, server security and malware protection. One area that is often forgotten, or mistakenly thought to be secure, is email communication. More than 205 billion emails are sent every day across the world. A large number of these are business messages containing personal, sensitive and/or financial information. These are one of the biggest security risks faced by businesses, but many don’t realise they even have a problem until it’s too late.

What should SME owners tell their staff about email security?                                              With the threat of phishing and whaling attacks on business emails at an all-time high, securing email communication has never been more important. To help minimise the risks there are some best-practice tips that can quickly and easily be employed by any company. The use of strong passwords, scanning unknown attachments, not using company email for private use and not accessing company email from public WiFi will all help minimise risk. Using a secure email client is one of the best methods to secure against attack.

What misconceptions do people have about the security of emails?                                      Email has always been considered a risk-free, relatively secure method of communication. But many details about email have been misconstrued. Email was never designed to be secure and can be intercepted at any point on its journey. This makes messages containing sensitive or financial data particularly vulnerable. Proving content of a sent email is almost impossible without the Frama registered legal proof receipt. Items in a Sent folder, including the date and time, can be changed at any time. A registered receipt is vital for when disputes or email phishing occurs.

What are the consequences of sending unsecured emails?                                                      Loss of personal or financial data can lead to a significant financial loss for the sender or recipient, and can damage a company’s reputation. If a breach were to lead to contravention of the General Data Protection Regulation, the offending company could face a fine of up to €20m or 4% of global turnover.

How can businesses make their email systems more secure?                                                   The best method is inbox-to-inbox encryption, which makes it almost impossible for messages to be intercepted. Many companies have been slow to employ such measures, owing to lack of education on the subject or complicated and time-consuming tools. Frama provides an easy-to-use plug-in that is simple to install with no IT intervention, all without leaving your existing email platform. Frama RMail is added to the company’s current email client and provides 256-bit encryption for all messages. This ensures a company’s email communication is compliant with data protection legislation.